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“Our customer service promise is to provide outstanding variety and choice to our customers delivered with an impeccable and unsurpassed level of service.”   
Dan Unwin, General Manager
  • One-Stop-Shop of quality ingredients for quality beers!

    A wide range of core and unique ingredients.
    It is important to us to continually add innovative and exciting products to our range. From the best quality malt and hops to cask, kegs and equipment, we are always reviewing the expanding craft market demands to be able to supply you with all of your quality ingredients, delivered on one pallet, to make great beers!

    A fast and efficient delivery service.
    We understand the tight brewing schedules and contract deadlines. That's why we are always working to provide the best delivery service possible. Our newest update is an express delivery service, meaning orders placed by 12noon can be delivered the next working day for only £5 extra. For urgent orders placed within this time, you can collect from our Peterborough warehouse the same day!

    Our pallet deliveries also come with text message updates to give you a rough idea of when to expect your delivery!

     

  • Outstanding Customer Service

    Easy and efficient ordering facilities.
    As we are attuned to be the most convenient supplier of craft brewing ingredients and equipment, we also want to make our ordering processes easy for you. That's why you can request orders by email, telephone or through our website.


    A dedicated regional sales and account manager.
    Our three key account managers, Ben O'Gorman, Ken Steer-Jones and David Hughes are always on hand for support and assistance. They are based on the road and are available to assist with any queries you may have; technical, sales or support.
    Each key account manager has their own area to ensure we can provide our strong business relationships with our customers on a personal level.


    A dedicated customer service officer.
    Though you will have an account manager who is based on the road, we feel it is important for you to have someone to look after your account in our customer service team too. That's why you will have an in-house accounts person who will contact you with business updates, assist you with any order queries or concerns and ensure you are fully happy with our service.


    Longer opening hours.
    We are now open from 8am - 6pm Monday to Friday, excluding bank holidays.

     

  • Finance and Support

    Pre-payment or credit account options available.

    Support growth stages by offering help in purchasing grain storage silos and brewing equipment.

    Supportive sales terms for volume orders.
    Malt contracts are available for discounts on volume orders.
    Hop contracts are available annually to help you secure those desired hops required for core beers.
    To discuss malt and hop contracts, please contact your key account manager who will be happy to discuss realistic volumes and contract details.

Our one-stop-shop and expansive product range has a global appeal and we regularly take orders from France, Italy, Australasia, USA, Japan, Korea and South America. Supporting our brewers to thrive and grow is one of our great pleasures.

Next day delivery on orders placed before Noon

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