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COVID-19 - CUSTOMER UPDATE

20 March 2020 |

                                           Brewers Select Logo

To our valued customers:

Brewers Select is committed to the health and safety of our employees and customers. Given the evolving global COVID-19 situation, we would like to assure our customers that we are taking all possible steps to provide uninterrupted supply and excellent service.

Brewers Select supports and adheres to all guidelines established by the UK, Scottish, Welsh & Northern Ireland  Governments, their Chief Medical and Scientific Officers and the World Health Organisation. We are monitoring these guidelines daily and keeping our staff members informed.   In addition, we have put measures in place to eliminate overlap between our shifts and put in place guidelines for staff members not to come to work if experiencing illness or symptoms.  We are also encouraging our office staff to work remotely using technology to maintain service levels.

Brewers Select operates 2 warehouses in UK and as such, is well prepared to support our customers during this difficult time. As the ‘Craft’ arm of Bairds Malt Ltd we also have 5 Bairds malt houses strategically placed across the UK. All our barley and malts are sown grown and malted in the UK under the UK Assured Malt scheme. We have adequate supplies of hops from both the most recent and previous year’s crops. We are working closely with our domestic and international partners to keep our sites well stocked with the products and ingredients that our customers need.

Our transportation partners continue to follow all our Transportation, Workplace Health & Safety, and Food-Safety standards. We are not currently experiencing service issues with truck, postal carriers or ocean freight operators.

With the changing nature of the situation, we are carrying additional safety stock and we suggest you also do so at your facilities where possible. We also recommend that customers provide additional planning and lead times for all ingredient orders to ensure we can prioritise with our transportation providers to meet your delivery requirements.

Please note that to reduce the risks for our people and our customers, we have suspended visits to our Malt houses and warehouses. Additionally, business travel and customer visits have been significantly limited.

We understand that you may have further questions or concerns. If this is the case, please contact your Key Account Manager or our customer service desk for more information.

Thank you for your continued support and cooperation.

 

Dan Unwin

General Manager, Brewers Select